Mielenko & SPA

Privacy Policy

§1. GENERAL PROVISIONS

1. This Privacy Policy applies to persons using the website located at the URL: https://www.hotelmielenko.pl/ and is effective from 01.01.2025.
2. The data controller of user data is: Baltin Operator sp. z o.o., Mielenko 76-032, ul. Akacjowa 31 (hereinafter referred to as "We").
3. Contact details of the Data Protection Officer: Baltin Operator, e-mail: recepcja@hotelmielenko.pl

§2. PERSONAL DATA

In connection with the implementation of the requirements of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation - hereinafter referred to as "GDPR"), we inform you that:

1. We process data for the following purposes:
   a. performance of a contract or taking steps at the request of the data subject prior to entering into a contract (legal basis: Art. 6(1)(b) GDPR),
   b. handling inquiries (Art. 6(1)(f) GDPR),
   c. handling complaints and claims (Art. 6(1)(b) GDPR),
   d. storing documentation and fulfilling legal obligations incumbent on the Controller (Art. 6(1)(c) GDPR),
   e. sending a newsletter (Art. 6(1)(a) GDPR),
   f. monitoring and improving the quality of provided services – requesting to complete a survey or answer a few questions regarding the quality of provided services (Art. 6(1)(f) GDPR),
   g. displaying personalized commercial information on social networks (Art. 6(1)(a) GDPR)
2. Providing data is voluntary, but necessary to use the services. In case of giving consent, it is voluntary and expressed by clicking a checkbox containing the terms of the given consent.
3. If a person has given consent for data processing (legal basis: Art. 6(1)(a) GDPR) the data are processed until consent is withdrawn, but after this period there is a right to archive information about who, when, and what consent was given (for the purposes of establishing, pursuing or defending legal claims). In other cases, data are processed for a period justified by the purpose (e.g., contract execution, responding to inquiries, tax regulations, etc.). The processing period depends on the possibility of establishing, pursuing or defending claims or when data retention is required due to tax regulations.
4. Consent can be withdrawn at any time. Please click the link or send an e-mail to: recepcja@hotelmielenko.pl.
5. Every data subject has the right to access personal data, rectify, delete or restrict their processing, the right to object, the right to data portability, and the right to lodge a complaint with the supervisory authority.
6. Transactional data, including personal data, are transmitted directly by the user to the payment service provider.
7. Visitors of the Website can fill out a form and subscribe to the newsletter and provide an e-mail address and/or phone number as the basis for automatic contact.
8. Visitors of the Website may consent to Our conducting targeted advertising campaigns on social networks based on the e-mail address.

§3. DATA RECIPIENTS

We use the services of software companies and teleinformatics system maintenance companies with which we have relevant agreements. These agreements cover data processing rules and confidentiality. These data are not shared, and none of these companies have the right to process data other than as specified in the agreement. Your data, if the company has access to them, may be processed solely for the proper provision of services.

§4. COOKIES

1. Cookies are transmitted to web browsers and then stored in the device's memory and read by the server each time the Website is accessed.
2. We emphasize that cookie storage does not allow Us access to your private device or reading other data than those stored in cookies.
3. We use so-called technical cookies that enable proper use of message transmission as well as remembering your settings and creating simple site statistics.
4. We use cookies and technologies to collect data that help us analyze traffic on the Website. This allows us to optimize its operation, improve solutions that are most popular, and display dedicated messages and offers. You can give consent, refuse consent, withdraw it or manage settings by clicking here.
5. We use the following cookies:

§5. CONFIDENTIALITY CLAUSE REGARDING E-MAIL AND FACEBOOK CORRESPONDENCE

Email correspondence confidentiality

1. All information contained in emails sent by Baltin Operator Sp. z o.o. (Mielenko & Spa) is intended solely for the addressee.
2. If you have received this message by mistake, please immediately inform the sender and delete the message.
3. Copying, distributing or sharing email contents with third parties without the sender's permission is prohibited.

Confidentiality of communication on Facebook

1. All messages, comments or other content sent via Facebook Messenger or posted on the profile of Baltin Operator Sp. z o.o. (Mielenko & Spa) may contain confidential information and are intended solely for the recipient.
2. Sharing private messages with third parties or publishing them publicly without the sender's consent is prohibited.
3. Administrators of the Baltin Operator Sp. z o.o. (Mielenko & Spa) page reserve the right to remove comments containing confidential, offensive information or violating Facebook's terms.

Data protection

1. Information sent via email and Facebook may be processed in accordance with the privacy policy of Baltin Operator Sp. z o.o. (Mielenko & Spa).
2. The administrators make every effort to ensure the security of correspondence, but we remind you that electronic communication does not guarantee full confidentiality.

Liability

1. Baltin Operator Sp. z o.o. (Mielenko & Spa) is not responsible for unauthorized access to the contents of emails or Facebook messages by third parties.

2. Any breach of confidentiality should be reported to the system administrator or the data protection officer at Baltin Operator Sp. z o.o. (Mielenko & Spa).